TERMS AND CONDITIONS

Welcome to iHope Global & Logistics Services platform. Please read these Terms and Conditions carefully before using our services. By registering on our website and proceeding with a transaction, you agree to be bound by these Terms.

We provide vehicle importation and freight forwarding services from the United States to West Africa. By using our services, you authorize us to act on your behalf in handling shipping, clearing, forwarding, documentation, and related logistics.

Payment Terms

Customers must pay the full cost of services (including shipping, towing, forwarding, handling, documentation, and related charges) no later than 7 days before the vehicle arrives in Nigeria.

A grace period of 7 days after arrival may be granted at our sole discretion.

If payment is not received within the specified timeline, the Customer will be considered in default.

Freight Forwarder and Port Charges

We may be required to prepay international freight and port-related charges to our partners, even if the Customer has not yet paid.

The Customer remains fully liable for these charges regardless of their payment status.

Right to Auction

If payment is not made within the required timeline or grace period, we reserve the right to take possession of the imported vehicle(s) and auction them (privately or publicly), in line with Nigeria Customs regulations.

Proceeds from the auction will be applied toward:

Freight costs paid on behalf of the Customer.

Demurrage or port storage fees.

Customs duties (if applicable).

Administrative and service fees.

Legal or enforcement costs.

Any balance after cost recovery will be refunded to the Customer. If proceeds do not cover all costs, the Customer remains liable for the outstanding balance.

Ownership and Lien

We retain a contractual lien on all vehicles imported on behalf of the Customer until full payment is made.

Failure to pay within the stipulated period results in forfeiture of ownership rights, and the Company may proceed with auction.

Waiver of Claims

By using our services, the Customer waives any right to claim damages or compensation arising from an auction or sale conducted under these Terms, provided we acted in accordance with this agreement.

Communication and Notification

We will communicate shipment status and payment deadlines using the contact details provided during registration.

Customers are responsible for maintaining accurate contact details and responding promptly to reminders.

Insurance and Liability

The Company strongly advises Customers to purchase shipping insurance to cover loss or damage to vehicles during transit or while at port. Unless insurance is purchased, the Customer acknowledges and agrees that the Company shall not be held liable for any loss, theft, damage, or deterioration of the vehicle(s) arising from handling, transport, storage, or port operations. Responsibility for such risks rests solely with the Customer.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. These Terms represent the full understanding between us and the Customer. No other representation or agreement is binding unless confirmed in writing by both parties.

By registering on our website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.